Returns Policy
Returns Policy
At Aline Office Furniture, we aim to provide high-quality used office furniture and a straightforward returns process. Here’s what you need to know about returning items:
1. Condition and Description:
- All secondhand furniture is sold as seen, with visible signs of use and wear. We provide detailed images and descriptions of each item to ensure transparency regarding its condition.
- Our furniture is inspected to ensure it is structurally sound and accurately described.
2. Pricing:
- Our pricing reflects the condition and quality of the used furniture. Lower-priced items may exhibit more signs of wear or may be of lower quality compared to new furniture.
3. Stock Levels:
- Stock levels for secondhand items are updated regularly. Due to the nature of secondhand goods, actual availability may vary. If an item is out of stock, we may offer an alternative. If the alternative is unsatisfactory, we will issue a refund for the original purchase.
4. Returns and Refunds:
- If you receive a faulty item or are dissatisfied with your purchase, please contact us via our website’s contact page. Include the SKU or product link for reference.
- Faulty items may be returned for a replacement, repair, or refund.
- As secondhand items are sold as seen, returns are generally not accepted unless the item is faulty or not as described. Ensure you review the item carefully before purchase.
5. Consumer Rights:
- You have similar rights for secondhand items as you do for new items, depending on the price paid. All items must be fit for purpose, as described, and of expected quality.
- For more information on consumer rights, visit ccpc.ie.
Contact Us: For any queries regarding a product or to initiate a return, please use our contact page and provide the relevant SKU or product link.
Thank you for shopping with Aline Office Furniture.